Train delayed? You may be owed up to 100% of your ticket.
EU law refunds 25–50% of your ticket from 60 minutes of delay — and for journeys under 150 km in Sweden, national law is far more generous: money back from just 20 minutes. Check your journey in 30 seconds.
How to claim
Claim from the operator that ran the delayed train (not the ticket seller): use their delay-compensation form, attach your ticket and state the arrival delay. Deadlines vary — file as soon as possible.
How much compensation do I get for a delayed train?
In Sweden, for journeys under 150 km: 50% of the ticket price from 20 minutes of delay, 75% from 40 minutes, 100% from 60 minutes. For longer journeys and elsewhere in the EU: 25% at 60–119 minutes and 50% at 120+ minutes under EU Regulation 2021/782.
Does bad weather cancel my right to train compensation?
For short journeys in Sweden the refund applies regardless of the cause. Under the EU rules operators can invoke "extraordinary circumstances" (like extreme weather), but the exception is narrow — staffing problems and most technical faults do not qualify.
Can I still claim for a journey from months ago?
Often yes — deadlines vary by operator and country, and some accept claims long after the journey. The safe rule: file as soon as possible, with the ticket attached. If the operator refuses, national enforcement bodies handle rail passenger complaints for free.